Faqs

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To create an account, click on the "Sign Up" button at the top of the page, fill in the required information, and click "Create Account." A confirmation email will be sent to you.

You can recover your password by clicking "Forgot Password" on the login page and following the instructions to reset it via email.

We offer various subscription plans to suit different needs, from individual plans to group and corporate subscriptions. You can view the details on the Subscriptions page.

You can manage your subscription through your personal account. Go to "Account Settings" and select "Manage Subscription" to make changes or cancel it.

After logging in, search for the course you want to enroll in and click "Enroll in Course." It will be added to your dashboard.

Ensure you are enrolled in the course and check your internet connection. If the issue persists, please contact our technical support team.

Yes, you can download videos from courses that support this feature. Make sure the course allows downloading.

You can track your progress through your personal dashboard, where you can see completed lessons and the percentage of the course completed.

Ensure your payment details are correct and that you have sufficient funds. If the problem continues, please contact our support team by opening a support ticket.

Ensure you are using the latest version of the app and that your device is compatible. If the issue persists, try reinstalling the app or contacting technical support.

You can contact our technical support team by opening a support ticket from your dashboard or via our dedicated support email.

Yes, we adhere to the highest security standards to protect your personal data. Please review our privacy policy for more details.

After successfully completing the course and passing all required assessments, you can download the certificate from the course page.

Yes, you can retake the assessment based on the course policy. Some courses may require a waiting period before retaking the test.

If you find an error on your certificate, please contact our support team by opening a support ticket to request a correction.

You can interact through the course's dedicated forum or via direct messages if available.

Yes, you can provide your feedback through the ratings available after completing the course, or via the feedback form.

You can use the whiteboard by clicking on the whiteboard tool within the interactive lesson, where you can write and draw your notes.

We welcome all suggestions! You can submit your suggestions through the suggestion form available on the support page.

Yes, you can request a new course by filling out the course request form. We will review your request and consider adding it to our future offerings.