Privacy Policy

Last Updated: 27/8/2024

1. Introduction

Welcome to Hamverse Academy. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services, including our website, mobile applications, and any other products or services that link to this policy.

2. Information We Collect

We collect the following types of information:

- Personal Information: When you register, create an account, or use our services, we may collect personal information such as your name, email address, phone number, and payment information.

- Course Data: Information related to your participation in courses, including course enrollments, progress, assessments, and certificates.

- Usage Data: We collect data about how you use our services, including your interactions with content, preferences, and communication with instructors or other users.

- Device and Technical Data: Information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.

- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your interactions with our website and improve your experience.

3. How We Use Your Information

We use your information for the following purposes:

- Providing Services: To create and manage your account, enroll you in courses, track your progress, and issue certificates.

- Communication: To send you updates, notifications, and other communications related to your use of our platform.

- Personalization: To tailor content and recommendations based on your preferences and activity.

- Security: To protect our platform, detect fraud, and ensure the integrity of our services.

- Improvement: To analyze usage patterns and improve our platform, including developing new features and content.

4. How We Share Your Information

We may share your information in the following situations:

- With Instructors: To facilitate your participation in courses and allow instructors to communicate with you.

- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and hosting providers.

- Legal Compliance: We may disclose your information if required by law, to enforce our terms of service, or to protect the rights, property, or safety of our users and others.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your personal data:

- Access and Correction: You can access and update your personal information through your account settings.

- Data Portability: You can request a copy of your data in a structured, machine-readable format.

- Deletion: You can request the deletion of your account and personal information, subject to legal obligations.

- Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

8. International Data Transfers

If you are located outside Saudi Arabia, please note that your information may be transferred to and processed in Egypt or other countries where our service providers are located. By using our platform, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our platform after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hamverse Academy    

Phone: +201080347062  

Email: info@hamvers.com